Integrating Twitter into your overall social media marketing strategy is a critical component. Want to get found online? Ready to drive traffic to your website or blog? Twitter is key!
Statistics prove that consumers are actively searching for answers online. In fact, a study shows 97% of all consumers search for local businesses online before making a purchase.
That statistic proves that an integrated marketing strategy, one that incorporates various social channels, isn’t just good business, it’s a must for any small business eager to build a solid online reputation.
If you are struggling to make the most of Twitter, the following six steps will help you optimize Twitter to maximize small business results!
Optimize Twitter to Maximize Results
1. Optimize Your Bio
There are many ways to optimize your profile, but the main one we are going to focus on is your bio or the “about” section. Your bio is the first thing anyone visiting your profile will read when deciding whether or not they want to follow you.
It’s important that you take time to craft your bio, including essential details about your business, background and career highlights.
Bio Tips:
- You have 160 characters of space as opposed to the 140 you are limited to in a tweet.
- Remember: People connect with human beings, so make sure your bio is relatable and approachable.
- Share the details that make you unique. Help others feel like they know you as this will result in deeper conversations with like-minded individuals.
- The words you use in your bio are searchable keywords, so keep them specific to what potential clients are looking for when researching your business. (e.g. your hometown, niche, industry or company name)
Ray Hiltz is an example of a bio that’s straightforward and concise, clearly expressing what he does and how he helps potential clients.
2. Use Twitter Lists
Do you feel overwhelmed by the amount of information coming at you on Twitter? Get organized with Twitter lists.
Not only are they a simple solution to controlling your Twitter stream, but also a great way to consolidate your followers. Lists let you group your followers together based on a common theme, interest or industry.
For example, you could create lists that include:
- Vendors
- Previous clients
- Industry experts
- Passions and special interests
The idea is to make your stream of Twitter content manageable. Instead of trying to remember everyone you follow, lists allow you to organize and categorize the people you follow.
This will let you quickly and easily connect with the followers you most engage with or actively engage with you. Rather than bouncing all over Twitter, trying to keep up with your favorite content or tweeters, use your lists to stay on top of your stream without it feeling overwhelming.
So the next time you log in, instead of fumbling around for someone to retweet or frantically searching for a conversation to join, just hop into one of your lists and see what’s happening right now.
To create a list:
- Go to your Lists page
- Click Create list
- Enter the name of your list, a short description, and whether or not it will be public (anyone can subscribe to the list) or private (only accessible to you)
- Click Save list
3. Follow people with similar interests
Find people to follow and connect within Twitter directories such as Twellow and WeFollow. Both sites can introduce you to Twitter users that have similar interests.
Not feeling comfortable with Twitter yet? That’s ok! Follow other users and observe their tweets. Get a feel for what and how often they tweet.
You will also want to pay attention to how they interact with their followers. What’s working for them and what feels right for you? Now take that knowledge and dive in. Begin to create your own voice, rhythm and content flow.
You may also try following the people they are following, but make sure you read their descriptions and visit their blogs to ensure a right fit.
Staying focused on your niche or location will make it easy for you to build a community centered on similar interests.
4. Get into the conversation
Now that you know where to find people, how to follow them and how to best position your Twitter bio, it’s time to get active.
Your first step it to look at what the people you are following are up to. What are they sharing? Take a moment and reply if it interests you.
For example, one of your followers is discussing an industry event they’ll be attending. They are talking about the speakers, location and friends they will meet face to face.
If you share in their enthusiasm, tell them! Creating a common connection will encourage future conversation.
Another great way to start a conversation is to reply with your thoughts or feedback.
[clickToTweet tweet=” Want to build better relationships? Get involved in the Twitter conversation! via @rebekahradice” quote=” Want to build better relationships? Get involved in the Twitter conversation! Ask a question or share advice.”]
Now that you’re actively involved in the conversation, it’s time to manage it.
The best way to manage conversations is through a third party management tool. Whether it’s Hootsuite, Tweetdeck or my go-to — Sprout Social, find a few minutes each day to check in.
Go to your Inbox, Twitter lists, and mentions to monitor and respond in real time.
5. Share content and update your status daily
One of the biggest struggles for busy small business owners is content creation and curation. The question is always where to find it, what to talk about and how to best manage it.
So, let’s pull back the curtain and demystify how social media managers find content on a daily basis and give you a few ideas on where you might have content hiding.
Dependent on your target audience, you can share anything from behind-the-scenes photos of your team to a graphic featuring your tip of the week. Many people forget that you can share photos on Twitter as well as Facebook.
What content should you share on Twitter?
- Links back to your latest blog post.
- Details about an upcoming event you are promoting or a local charity that you support.
- Repurposed evergreen content including weekly tips, quotes or how-to’s.
- Repurposed traditional marketing materials such as flyers or newsletters into short quotables.
- Email marketing
- Company stories
- Testimonials and client success stories
- Past presentations
Ileane Smith is someone who has a passion for repurposing content. She’s a blogger who actively uses video to share helpful tips and tutorials.
Pinterest Tutorial: How to Move, Copy and Delete Pins on Your Boards http://t.co/18K2bL0mQN #pinteresttips
— Ileane Smith (@Ileane) January 17, 2015
Think through all of your content. What have you created over the years that can be refreshed and reused?
6. Integrate Twitter with Your Blog
Last, but not least: don’t forget to integrate Twitter into your website and blog. If you’re using Wordrpess, you can easily do this through social plugins, widgets or embedded tweets like the one above.
This allows readers to connect with you on Twitter and easily follow you with the click of a button. Embedding tweets also brings an interactive component to your blog.
Plus, Twitter is an opportunity to share each new blog post. Every time you hit publish, make sure you schedule your post to tweet multiple times.
Don’t let all of that great content you’re creating go to waste. Keep it in front of your Twitter followers on a consistent basis!
Final Thoughts
Twitter has been a mainstay of my social media marketing for good reason. The connections, opportunities and interaction are priceless.
How are you using it to marketing your small business? Take the necessary steps today to turn Twitter into your own social media powerhouse!
And if we’re not connected on Twitter, let’s get tweeting today!
[button_2 align=”center” href=”https://twitter.com/RebekahRadice” new_window=”Y”]Tweet Me![/button_2]
Although Twitter’s popularity has gone down but it’s still an effective medium for small businesses to build initial traction.Checkout my post on Twitter tools that you can use to build followers & boost your engagement – http://ipssdigital.com/social-media/10-must-have-twitter-tools-that-every-social-media-marketer-should-know/.
Thank you for sharing!
A top and very useful article, as always, Dear Rebekah. Thank you for sharing this. Cheers. Philippe
These are some awesome tips to optimize twitter . We are already implementing some of these strategies & our followers have been increasing consistently over the last few months.
Thanks for sharing these valuable tips Rebekah.
Awesome tips Rebekah! I have been implementing them on my site successfully!
Currently we have a 62.75 social media score and climbing through #345 in top Money Modest Blogs.
What a great article to kick off a small business Twitter account. Thanks for the great tips – I’ll be sure to implement these over the next couple of months. Kelly
You have made me addicted to your articles when something is not in box from you box appears empty. Anyhow I am following that line only ‘ If you don’t know in which way to go any road will lead you there.
Rebekah great tips and advice. I would also say don’t use your Business Twitter account to just sell. Use it to understand and listen to your customers/audience , have a two-way conversation with them, and be real. I always use the 80/20 80% about other things, people, and topics 20% about you or your business. Promotions, deals, etc.
The best thing you can do is just be helpful. 🙂
This is a must read indeed. Our initial stumbling block from twitter was that we had zero followers but are pressed with challenges on how be visible locally. We did that with relevant hashtags with the community. Also, when we gained traction from followers, our reach went higher.
That is quite amazing, i am definitely going to implement some of these steps on my twitter account specially from third point.
Great one..
looking forward for more knowledgeable post.
Hi Rebakah, thank you for the information. Once I find people to follow in WeFollow and get involved in a conversation…what exactly do you mean by “manage” the conversation with Hootsuite, TweetDeck or SproutSocial?
Hi Rebekah!
Great tips! The way I like to optimize my small business twitter accounts is to make the most of the bio part.
I would add a mention in there and/or a link.
It adds value, extra clicks and if a scraper site copies it (which is normal) you get a free (do or no-follow) link because they usually don’t copy the separate link. 😀
Thanks for another cool post! 🙂
Rebekah,
I found your post via BizSugar.
I am following you on Twitter, and I look forward to talk with you more about how to use Twitter… 🙂
All the Best,
Martin
That is so cool Martin. I just followed you on Twitter. It’s great to connect!
Rebekah,
Thanks for the follow! 🙂 I need more followers, so I can follow new tweeps! 😉 I have struggled with Twitter follow limit rule for some time.
I would like to a conversation with your regarding Twitter and other social media tools on my podcast show, at some point in time,
I find twitter users the most serious customers in Social Media. Thanks for reminding us about the importance of having a strong bio, I’ll revise mine, and also be more active on twitter on a daily basis, interacting with and engaging with my followers more. Pinterest is also so effective for me. Thanks Rebekah for sharing this.
Twitter continues to be one of my more active and useful social channels. You provided some great tactics on how I can improve my Twitter profile. I’ve been experimenting with including a #hashtag in my bio that seems to be working out ok. I like to compare the most used hashtags via my Commun.it app and who I track with on Twitter.
Rebekah,
I’ve heard amazing things about people in similar industries to mine having big success just by answering questions on Twitter. I’ve been searching for those questions but it seems like all I can find are blog posts… any thoughts?
Well, maybe I should give you the background first, in case I haven’t yet. I run a freelance content marketing agency, we do everything from blog content to social media management to webpage and ad copy. I’ve found that the vast majority of our customers come from connections I already have, since there’s so much competition, but I’d love to find an effective way to get out there. Seeing as how you are the ultimate pro at this stuff, I’d love to hear your tips if you have any!
Brittany
Hi Rebekah maam, this is an awesome post describing all the details one needs in order to hit the successful mark on twitter. Very handy tips for small businesses. 🙂
I am sure this will help many bloggers and businesses to rethink their twitter marketing strategies.
While twitter bio is the first and most important part to gain interaction, I would like to second you on integration of twitter with blogs.
Have a great week ahead.
-Swadhin
Hi Swadhin! Twitter has been a huge force in my social media strategy. Unfortunately, it’s an often overlooked network. Glad you understand it’s power!
Exactly the kind of guide and tips a Twitter newbie needs! High five for the helpful resource, Rebekah!
There still seems to be so much confusion over Twitter Andrea. Getting back to the basics is always a good thing! 🙂
Thank you very much for the mention, Rebekah. This is a great guide for anyone starting or trying to make the most of their Twitter experience.
My pleasure Ray! You’re a great example, no matter where people are connecting with you online.